Warranty & Refund Policy

1. Return & Refund Eligibility

• Timeframe: Return or replacement requests must be raised within 7 days of receiving your order.
• Condition: The item must be unused, in its original packaging, and in the exact condition that you received it (including all tags, boxes, and accessories).
• Damaged or Defective Items: If you receive a damaged, defective, or incorrect product, you must notify us within 48 hours of delivery along with unboxing proof or pictures.

2. Non-Returnable Items

• Clearance items or special promotional sale products.
• Items that have been physically damaged, burnt, or mishandled by the user.
• Software or digital items.

3. Warranty Policy

• Check Warranty Terms: Warranty coverage varies depending on the specific product category (e.g., charging cables, laptop batteries, adapters, or gadgets). Please check the product description or confirm with our support team regarding the specific warranty period for your purchased item.
• Manufacturing Faults Only: The warranty covers only manufacturing defects or internal faults. It does not cover physical damage, water damage, power surges due to unstable voltage, or normal wear and tear over time.
• Warranty Claim Process: To claim a warranty, the customer must ship the item back to our store/office address at their own expense (unless stated otherwise), along with the original receipt or order number.

4. Refund Process

• Once your returned item is received and inspected by our team, we will notify you via call, email, or WhatsApp regarding the approval or rejection of your refund.
• If approved, your refund will be processed, and the amount will be transferred via bank transfer, JazzCash, EasyPaisa, or store credit within 5 to 7 working days.
• Note: Shipping charges are non-refundable.

Need Help?

• Phone / Support: 03224740510
• Store: Data Cable Store